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Frequently Asked Questions

Find answers to common questions about gas furnace upgrades, replacements, costs, installation, and maintenance in Greater Vancouver.

General Questions

Is it better to upgrade or replace a furnace?

It depends on your furnace age and condition. Upgrade if your furnace is under 10 years old, mechanically sound, but lacks modern features. Replace if it's 15+ years old, requires frequent repairs, or has significant efficiency problems. We provide honest assessments to recommend the most cost-effective option for your situation.

How long does a furnace upgrade take?

Most furnace upgrades (adding controls, thermostats, or venting improvements) take 4-8 hours to complete. Full replacements typically require 6-12 hours depending on complexity. We work efficiently to minimize disruption, and most installations are completed in a single day.

What efficiency rating should I choose?

We recommend 95%+ AFUE for Vancouver homes. The energy savings quickly offset the slightly higher upfront cost compared to 90-93% models. For maximum long-term savings, consider 97-98% AFUE premium models. Our technicians will calculate exact payback periods based on your home's heating needs.

Can I upgrade without replacing ductwork?

In most cases, yes. Existing ductwork can usually accommodate a new high-efficiency furnace. However, we inspect your ducts and may recommend sealing leaks or minor modifications to optimize airflow. Major duct replacement is rarely necessary unless your current system has significant problems.

How much does a furnace upgrade cost in Vancouver?

Costs vary based on home size, chosen equipment, and existing system condition. Simple upgrades (thermostats, controls) start around $2,000-4,000. Complete high-efficiency replacements typically range from $4,500-8,000 including installation, permits, and disposal. Contact us for a detailed quote customized to your home.

Installation & Timeline

Do I need permits for furnace installation in Vancouver?

Yes, all gas furnace installations in Greater Vancouver require permits from your local municipality and must be performed by a Technical Safety BC licensed gas contractor. We obtain all necessary permits and handle inspections as part of our service—you don't need to do anything.

How long does installation take from start to finish?

From initial assessment to completed installation typically takes 1-3 weeks. This includes: initial consultation (same day), quote preparation (1-2 days), ordering equipment (3-7 days), permit approval (2-5 days), and installation day (6-12 hours). We can expedite for urgent situations.

Will I be without heat during installation?

Your heat will be off only during the actual installation day (6-12 hours). We schedule installations to minimize inconvenience and work efficiently. If you have special needs (infants, elderly, medical equipment), let us know and we'll arrange expedited installation or temporary heating solutions.

What should I do to prepare for installation?

Clear access to your furnace area by removing stored items. Ensure a clear path from your entrance to the furnace location. Secure pets in a separate area. Plan to be home during installation for questions and final walkthrough. We provide detailed preparation instructions when scheduling.

Do you clean up after installation?

Absolutely. We use floor protection and drop cloths throughout the process. After installation, we thoroughly clean the work area, remove all debris, properly dispose of your old furnace, and vacuum the installation area. Your home will be cleaner than when we arrived.

Cost & Savings

What rebates are available for furnace upgrades in BC?

FortisBC offers rebates for high-efficiency upgrades, especially when combined with heat pumps in dual-fuel configurations. Provincial programs may provide additional incentives. Rebate amounts vary based on equipment efficiency and installation type. We handle all paperwork and maximize your eligible rebates—typical savings range from $500-2,000+.

How much can I save on my energy bills?

Upgrading from a 70-80% AFUE furnace to 95%+ AFUE typically saves 20-30% on heating costs. For a typical Vancouver home spending $1,200-1,500 annually on heating, that's $250-450 per year. Over a 15-year lifespan, you'll save $3,750-6,750 in energy costs alone.

What's the payback period for a high-efficiency furnace?

Most high-efficiency furnace upgrades pay for themselves through energy savings in 7-12 years. With available rebates, payback can be as short as 5-8 years. Given that modern furnaces last 15-20 years, you'll enjoy several years of pure savings after payback, plus benefits of improved comfort and reliability.

Are financing options available?

Yes, we offer flexible financing options for qualified homeowners. Financing allows you to start saving on energy bills immediately while spreading installation costs over time. Monthly loan payments are often offset by energy savings. Contact us to discuss available financing programs and terms.

Does a new furnace increase home value?

Yes. High-efficiency HVAC systems are among the top features buyers look for. A modern gas furnace typically adds $2,000-5,000 to resale value and makes your home more attractive in Vancouver's competitive market. Buyers appreciate not having to budget for furnace replacement immediately after purchase.

Equipment & Technology

What's the difference between single-stage, two-stage, and modulating furnaces?

Single-stage furnaces run at 100% capacity whenever on—less efficient and less comfortable. Two-stage models have 65% and 100% settings, running at low stage most of the time for better efficiency and comfort. Modulating furnaces adjust in 1% increments from 40-100%, providing ultimate efficiency and the most consistent comfort. We recommend two-stage minimum for Vancouver homes.

Why is a variable-speed blower important?

Variable-speed blowers adjust precisely to your home's needs, eliminating hot/cold spots and temperature swings. They operate much quieter (40-50 decibels vs. 70-80), consume 60-75% less electricity, provide better air filtration through continuous circulation, and significantly improve comfort. This technology is one of the biggest advances in furnace design.

What furnace brand should I choose?

All brands we install (Lennox, Trane, Carrier, Goodman, Amana, Rheem, Bosch) are reliable choices. Premium brands like Lennox and Trane offer maximum efficiency and features. Value brands like Goodman and Amana provide excellent efficiency at lower cost. We recommend based on your budget, priorities, and home requirements—there's no single 'best' brand for everyone.

How often should I change my furnace filter?

Standard 1-inch filters should be changed monthly during heating season, every 2-3 months during shoulder seasons. High-efficiency 4-5 inch media filters last 6-12 months. Variable-speed furnaces run more continuously, so filters may need more frequent changes. We provide specific recommendations based on your system, home, and filter type during installation.

Do I need a smart thermostat with my new furnace?

While not required, smart thermostats add 8-15% to your efficiency savings through optimized scheduling and remote control. They're particularly valuable with variable-speed furnaces. Many qualify for additional rebates. We can install professional-grade smart thermostats as part of your upgrade, or your new furnace will work with most existing programmable thermostats.

Safety & Maintenance

How can I tell if my furnace is producing carbon monoxide?

Install carbon monoxide detectors on every level of your home (required by code). Warning signs include yellow or orange flames instead of blue, soot near registers, increased humidity, flu-like symptoms that improve away from home, and frequent headaches. Modern high-efficiency furnaces have sealed combustion and safety sensors that virtually eliminate CO risk.

What maintenance does a gas furnace need?

Annual professional maintenance includes inspecting burners, checking gas pressure, testing safety controls, cleaning components, verifying combustion efficiency, and changing filters. Homeowners should change filters regularly and keep intake/exhaust vents clear. Proper maintenance extends equipment life and maintains efficiency—we offer maintenance packages for your new furnace.

How long should a gas furnace last?

Modern high-efficiency furnaces typically last 15-20 years with proper maintenance. Premium brands with regular service can exceed 20 years. Neglected furnaces may fail at 10-15 years. Your furnace lifespan depends on quality, installation, maintenance, usage patterns, and environmental factors. Our professional installation and maintenance maximize your investment.

What warranty comes with a new furnace?

Manufacturers typically provide 10 years to lifetime coverage on heat exchangers and 5-10 years on parts (registration required). Some brands offer extended warranties. We include a 1-year installation warranty. We register your equipment with the manufacturer and help with any warranty claims throughout your furnace's life.

Are high-efficiency furnaces more reliable than older models?

Yes. Modern furnaces have fewer moving parts, better quality control, electronic ignition (no pilot light), and advanced diagnostics that catch problems early. They're engineered for consistent 15-20 year lifespans. The primary reliability concern with older furnaces is age-related deterioration—high-efficiency models eliminate this for the first 10-15 years.

Local & Climate-Specific

What furnace size do I need for my Vancouver home?

Furnace sizing requires professional heat loss calculation considering your home's square footage, insulation, windows, air sealing, and Vancouver's climate. Oversized furnaces short-cycle and waste energy; undersized units can't maintain comfort. We perform detailed calculations—never simply match your old furnace size. Modern efficiency often means you need less capacity than your old unit.

Is a 98% AFUE furnace worth it in Vancouver's mild climate?

Yes, but payback is longer than in colder climates. Vancouver's 2,500-3,000 heating degree days means your furnace runs frequently but not extremely. The difference between 95% and 98% AFUE saves an additional 3% annually. For homes spending $1,400/year on heating, that's $40-50/year extra savings. Over 15 years, the additional $600-750 savings may or may not justify premium models—we help you calculate exact ROI.

Should I consider a heat pump instead of a gas furnace?

Vancouver's mild climate makes heat pumps very efficient. However, gas furnaces remain more cost-effective for primary heating in most cases due to natural gas pricing. The best solution is often a dual-fuel system: heat pump for mild weather (above 5°C), gas furnace for cold snaps. This hybrid approach maximizes efficiency year-round and may qualify for enhanced rebates.

Do I need air conditioning with my new furnace?

Not necessarily, but adding central AC during furnace replacement saves installation costs since ductwork and electrical are already being worked on. Vancouver summers are warming, making AC increasingly desirable. If you're replacing your furnace, it's the perfect time to add cooling. Variable-speed furnaces work exceptionally well with AC for optimal comfort.

How do Vancouver building codes affect furnace installation?

BC Building Code and Technical Safety BC require: sealed combustion for new installs, carbon monoxide detectors, proper combustion air, gas line pressure testing, electrical code compliance, and permit inspections. All our installations exceed these requirements. We're fully licensed and ensure your new furnace meets current codes—important for insurance and resale.

Still Have Questions?

Our certified technicians are here to help. Call us for expert answers specific to your home and situation. No pressure, just honest advice from local heating professionals.